Thank you for visiting Basket Pro LLC!
We are dedicated to providing high-quality products and professional service to every customer. If you have any questions regarding products, orders, shipping, returns/exchanges, or any other matter, our customer service team is here to assist you.
Customer Support
Company Name:
Basket Pro LLC
Company Address:
1110 N DYSART RD APT 6103
AVONDALE, AZ 85323-2377
Customer Service Phone:
+1 (623) 320-4725
Customer Service Email:
melissa@basketprollc.com
Customer Service Hours
Monday – Friday: 9:00 AM – 6:00 PM (US Local Time)
Saturday: 10:00 AM – 4:00 PM (US Local Time)
Sundays & US Public Holidays: Closed
We typically respond to emails within 1–2 business days. Please note that response times may be slightly longer during promotional events or holidays; we appreciate your understanding and patience.
After-Sales Service
If you need to request a return, refund, exchange, or order modification, please provide the following information when contacting customer service so we can process your request promptly:
Order Number
Recipient's Name
Email Address Used for the Order
Description of the Issue
Relevant Photos (e.g., if there is a quality issue with the product)
Our customer service team will provide a solution as soon as possible after receiving your information.
Important Reminder
To ensure the security of your account and transactions, please do not disclose your order or payment details to any third party. Basket Pro LLC will never ask for your bank card PIN, payment verification codes, or other sensitive information via phone, text message, or email. If you receive any suspicious communications, please contact us immediately for verification.
Thank you for choosing Basket Pro LLC; we look forward to providing you with a pleasant, secure, and convenient shopping experience!