Welcome to the website of Basket Pro LLC (hereinafter referred to as "we" or "us"). We place great importance on the privacy of every user and are committed to protecting the security of your personal information. This Privacy Policy outlines how we collect, use, store, share, and protect your personal information. By accessing or using this website, you acknowledge that you have read and agreed to the terms of this Privacy Policy.
I. Information We Collect
To provide you with better products and services, we may collect the following information:
Name
Shipping and billing addresses
Contact phone number
Email address
Order and transaction information
Payment information (payment processing is handled securely by third-party platforms; we do not store your full bank card details)
IP address, browser type, device information, and access logs
Information collected via cookies and similar technologies
II. How We Use Your Information
The information we collect is used for the following purposes:
Processing orders and completing delivery
Providing customer service and after-sales support
Communicating order status and important notifications to you
Preventing fraud and ensuring transaction security
Improving website functionality, products, and user experience
Conducting data analysis and market research
Sending promotional information and marketing emails (subject to your consent)
III. Cookie Technology
Our website uses cookies and similar technologies to enhance your browsing experience, including saving shopping cart information, maintaining login status, analyzing website traffic, and optimizing website functionality. You can manage or disable cookies through your browser settings; however, please note that some website features may not function properly as a result.
IV. Information Sharing
Basket Pro LLC respects your privacy; we do not sell or rent your personal information.
We may disclose necessary information to third parties in the following circumstances:
Delivery partners (e.g., USPS, UPS, FedEx, DHL, etc.) to complete order delivery;
Payment service providers to process payments;
Website hosting, technical support, and data security service providers;
When required by law, regulation, or government authority;
When necessary to protect the legitimate rights and interests of the company, our customers, or the public.
All partners are required to protect your information in accordance with applicable laws.
V. Information Security
We employ SSL encryption technology, access controls, firewalls, and other reasonable security measures to protect your personal information against unauthorized access, disclosure, alteration, or loss. While we implement reasonable security measures, data transmission over the Internet cannot be guaranteed to be absolutely secure; therefore, we cannot promise to eliminate all security risks entirely.
VI. Your Privacy Rights
Subject to applicable law, you have the right to:
Access the personal information we hold about you;
Correct inaccurate or incomplete information;
Request the deletion of your personal information (except where retention is required by law);
Unsubscribe from marketing emails;
Request a copy of your personal data (where permitted by applicable law).
You may submit requests using the contact details provided below, and we will process them within a reasonable timeframe.
VII. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal requirements. Orders and related transaction records are generally retained for up to 7 years to meet tax, financial audit, and regulatory obligations; once the retention period expires, the data will be deleted or anonymized in accordance with the law.
VIII. Children's Privacy
This website does not offer products or services to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected such information, we will delete it promptly upon confirmation.
IX. Privacy Policy Updates
Basket Pro LLC reserves the right to modify this Privacy Policy at any time. Updated policies will be posted on this page and become effective as of the date of posting. We encourage you to review this page periodically to stay informed about our latest privacy protection measures.